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7 Harvest metrics for your client reporting dashboard
March 24, 2016Nikta Kanuka - There is something about affordable, powerful software that we simply love. What is Harvest? Harvest helps your team track time to specific projects and tasks. You can...
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Why every company needs to encourage its employees to socialize
March 25, 2016Allan Wille - One Friday a few weeks ago, we brought in tacos for our employees for lunch. It turned into a big social gathering as everyone gathered in the kitchen to eat, chat and...
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7 Insightly metrics to make your sales dashboards soar
March 30, 2016Nikta Kanuka - Insightly has made a name for itself as the CRM solution for small businesses, boasting over 500,000 users. Sales teams are moving at blistering speeds today, and utilizing...
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Best practices for picking the right KPIs for your business
March 29, 2016Chris Wolski - Data and metrics are everywhere, and so are so called “Key Performance Indicators” (KPIs) - metrics that signal that a business is performing well (or not). Measuring and...
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Personalizing a Dashboard for 200 Users
March 31, 2016Justin MarciszewskiWe work with a well-known publisher of consumer content which manages a network of 200 affiliated content providers. These affiliated contributors submit articles and...
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Business intelligence is dead; long live analytics!
April 1, 2016Allan Wille - The Gartner Business Intelligence and Analytics Summit is a major annual event, drawing upwards of 2,000 people every year. Several people from Klipfolio attended the most...
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What you need to do when an employee quits – and why
April 1, 2016Allan Wille - As a company grows, there are bound to be bumps in the road. One of them is having an employee quit.Losing people at some point is inevitable. In fact, there’s just no way...
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Stitch Labs tracks sales data in the cloud with Klipfolio
July 20, 2015Valerie Hamilton - Case Study: Stitch Labs tracks sales data in the cloud with KlipfolioHere’s an excerpt of the study to get you startedCompany Background:Stitch Labs, a San Francisco...
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6 reasons every SaaS startup needs a customer retention dashboard
April 5, 2016Trish Mermuys - Every SaaS startup knows the importance of understanding their customer churn and customer retention numbers. These SaaS metrics are essential for growing and scaling your...
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Continuously measure, monitor and improve NPS with AskNicely and Klipfolio
April 7, 2016Chris Wolski - How likely are your customers to recommend your product or service to someone else? Wouldn’t it be great to get a reading on that question via a large proportion of your...
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4 AskNicely metrics for your customer satisfaction dashboard
April 6, 2016Nikta Kanuka - How likely are your customers to recommend your brand or product to a friend or colleague? The answer to this question is measured using a metric called Net Promoter Score,...
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We’re hiring. Six ways we seek out new employees.
April 8, 2016Allan Wille - When Klipfolio first started hiring people, it wasn’t too hard to find potential employees. We worked hard to make sure we were getting the right people for the job with the...
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4 Webtrends metrics to power your digital analytics dashboard
April 11, 2016Nikta Kanuka - Digital marketers are in their glory when it comes to rich tools available to help them measure their marketing metrics. What’s often missing is a cross-channel approach...
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Five Net Promoter Score (NPS) challenges that AskNicely can help you overcome
April 13, 2016Chris Wolski - Developing, executing and extracting value from NPS surveys is not without its challenges. These can include:Distributing the survey to a large customer base without...
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How to build the Web Metrics Dashboard
April 14, 2016Nikta Kanuka - We’ve been working on something very special for the last little bit… It’s called the Web Metrics Dashboard, and it’s based off of Rand Fishkin’s Whiteboard Friday video....
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How and why we created a local discussion group for SaaS companies
April 15, 2016Allan Wille - Earlier this year, I travelled to San Francisco to attend SaaStr Annual 2016, a major event for companies involved in software as a service (SaaS). The event attracted some...
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Why having an opinion is good – and why being able to change it is better
April 22, 2016Allan Wille - I strongly believe that the best ideas arise out of group discussions.A single individual may have a great idea, but that idea will almost always be better – and stronger –...
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A Software Development Manifesto
April 28, 2016Ali Pourshahid - What’s a development manifesto?Manifestos have been used by software and agile development teams for many years. One of the most famous ones that most agile teams have...
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What is your internal ‘communications cadence’? And why it’s a growth engine.
April 29, 2016Allan Wille - I recently met three fellow CEOs for lunch. Each of us had topics we wanted to raise, but we quickly found ourselves talking about something that wasn’t on the agenda.The...
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The 6 must-have metrics to bring your email marketing program to the next level
May 3, 2016Valerie Hamilton - Email marketing has gotten a bit of a bad rap. Typically when people think of email marketing they think of spam, poorly executed automated emails, and traditional...
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